Refund policy
RETURN AND REFUND POLICY
We want you to feel happy with your purchase. We will happily offer you an exchange or store credit within 14 days of purchase. Items must be returned in the original condition - unworn, unwashed, with all original tags still attached.
All items are thoroughly inspected before leaving our store. However, in the unlikely event that you have received an item which has a manufacturing fault or is incorrect to the one you purchased, please contact us immediately and we will issue a full refund or exchange.
All returns exclude postage costs.
If you have any further questions, please contact us at anniealiceshop@outlook.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.